In a recent letter to Miss Manners, a reader shared a embarrassing situation they encountered while working in a 5-star establishment. The reader and a customer were alone when the customer became flatulent, causing both to feel embarrassed. The reader reacted with a surprised “Oops!” and then suggested that the customer should have said “excuse me.” The customer responded with an apology, but the interaction left both parties feeling uncomfortable.
Miss Manners advised the reader to have ignored the situation, as she believes in maintaining a 5-star standard in all interactions. Chastising someone in public for an unintended noise is unnecessary and can be embarrassing. The reader’s attempt to school the customer on how to handle the situation better only added to the awkwardness of the situation. Miss Manners suggests that unless specifically asked for advice, it is best to let such incidents pass without comment.
In conclusion, the reader was encouraged to let the incident go and move on gracefully. Miss Manners urged readers to submit their etiquette questions through her website, email, or postal mail for further advice. Remember, maintaining a polite and dignified demeanor in all situations is key to preserving a 5-star reputation.
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